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Xerox Multi-Function Device Printing

Xerox devices located in Carroll Hall utilize Pharos print management software. With Pharos, you may retrieve your print job from any Xerox device in our building.

Note: You may elect to upload print documents via My Print Center. This allows you to print from any device. Please see Mobile Print documentation for further details.

Install printers:

  • Apple macOS: Open the Self Service app found in your Applications folder. Locate the UNC-MJ-Printers category. Select Install Xerox Print Queues.
  • Microsoft Windows: Open Software Center found in your Applications. Select the Application tab in Software Center. Select Carroll Hall Printing B&W/Color x64.

Please submit a help request via help.unc.edu if you need assistance with printer installations.

Steps to print:

  1. Select print from your current application.
  2. Select Xerox_BlackAndWhite for black and white print OR Xerox_Color for color prints.
  3. After clicking print, the job will be sent to the Pharos queue and retrievable from any Xerox device.

Steps to retrieve your print job:

  1. Tap your OneCard at the reader located on the Xerox device.

    Image of printer screen, instructing user to swipe their card.Icon of an arrow pointing to the right. A card scanner, labeled with a sticker reading "Tap UNC One Card Here."
    Icon of an arrow pointing to the right. A printer screen showing a green loading circle.Icon of an arrow pointing to the right. Printer screen showing a welcome message displaying account name and account balances.

  2. After you have tapped your OneCard or your phone, you’ll be logged in the system. Select OK to dismiss the account information screen.

    Printer welcome message, with the OK button in the upper right highlighted with an orange circle.

  3. View and select your print job. Note: Each print job must be selected by touching the job on the screen. Once the job is selected, information pertaining to the job will be display on the right.

    Printer screen displaying a list of available printing jobs, with buttons to control the screen including print, delete, exit, refresh, and cost center.Icon of an arrow pointing to the right. Print release screen with a job selected, highlighting the details for the selected job in a side panel

  4. Select Print after the job is selected and you see the information displayed on the right.

    Print release screen with a job selected and the print button at the bottom highlighted with an orange circle.Icon of an arrow pointing to the right. Printer screen showing a loading window captioned "Acquiring documents"

  5. Retrieve your print job from the tray.

The delete option does not present the user with a confirmation. If you delete a job, you will need to resend it.

If your account is low on funds, please submit a ticket to help.unc.edu and we will allocate additional funds. Each semester, your allocation is renewed automatically. The funds represent allocation only and have no monetary value.